Recruit → Retain → Repeat — Director’s Playbook

A clear, modern, systems-oriented staffing framework you can put to work today. Designed for camp leaders who want a reliable, repeatable loop — not staffing roulette.


1) Overview of the Staffing Loop

Staffing isn’t luck — it’s architecture. Build a loop that compounds.

Phase Goal Primary Inputs Primary Outputs
Recruit Get the right people in the door Clear roles, simple apply flow, swift comms Qualified candidates ready to interview
Retain Keep hires engaged through Day 1 Touchpoints, community, clarity, recognition Committed staff who arrive prepared
Repeat Turn one good summer into momentum Surveys, docs, gratitude, Info Hubs Faster hiring, higher return rates next year

2) RECRUIT — Lower the Barrier, Raise the Clarity

Build a fast, fair, and friction-light hiring machine.

SWIFT Hiring Principles

Why simple applications yield better applicants